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Self-Service 3rd Party App Management

Have you ever wanted to self-manage the content found in your mobile app?

Well, now you can. Admin Users have the ability to manage mobile app content from within the CitySourced console. This feature allows Admin Users to:

  • Create new tiles
  • Update existing tiles
  • Associate menu links to tiles

All of these actions can be achieved without disruption in service and there is no need for a mobile app update, changes reflect instantaneously.

FAQ: What is a tile?

A tile is a category that can be found on the left-hand side of the mobile app. There is no limit as to how many tiles can be added to the mobile app, best practices are to have 6 or less. See example below:

IMG_1046.PNG

FAQ: What are menu links?

 Menu links can come in several forms - (1) URLs (2) RSS Feeds (3) HTML Code. Menu links can be associated with categories, there is no limit as to how many menu links can be associated with a category. See example below:

 IMG_1047.PNG


FAQ: Can I create a tile without associating a menu link?

A tile needs at least one menu link item associated with it in order for the tile to display in the mobile app.

Learn How to Create a Tile:

Step 1: Click on the Gear Icon to be directed to the Console Settings

Step 2: On the Console Settings web page, locate and click Categories

Step 3: Locate and click the Create Category button found on the right-hand corner of the web page

Create_Category.png

Step 4: From the Create Category Window, open the Category Type drop down menu and select Mobile App

 Create_Category_Window.png

Step 5: Locate the Name free-form field and insert the name of the tile

3_CreateCategory.png

Step 6: Locate and click the Select hyperlink to choose a tile icon

Tile_Icon.png

Step 7: Locate and click on the Create button to successfully create a tile

FAQ: How do I update a tile?

You can update a tile by clicking on an already created tile (example: Social Media), from the pop-up window make the proper adjustments and click the Update button to successful update a tile. See example below:

Edit_Category.png

Learn How to Create Menu Links & Associate them with Tiles:

Step 1: Hover your mouse on the applications tab found on the Blue Nav Bar and select 3rd Party Apps

Step 2: On the left-hand side of the web page locate and click Create a 3rd Party App

Step 3: Locate and open the Application Type drop down menu and select the appropriate content type (URL based Application or Custom HTML Code)

CreateA3rdPartyApp.png

FAQ: What is a URL based Application?

Our applications can consume URLs/web pages directly from your municipality website. Best practices are to add only web pages that are mobile optimized for the greatest mobile experience. Attached are menu link best practices.

FAQ: What is a Custom HTML Code Application?

Our applications can consume and display custom HTML Code you write.

Step 4: Locate and open the Category drop down menu and select the appropriate Tile/Category

 Category_DropDown.png

Step 5: Locate the Sort Order free form field and insert in a numerical value. The lower the number, the higher a tile and menu link will display on the app, the higher the number, the lower a tile and menu link will display on the list.

Step 6: Locate the Name free form field and title the menu link. If you have a large Hispanic population we recommend that you click on the Spanish tab and insert in the menu link title Spanish translation. Mobile devices that have their language set to Spanish, owners of those devices will see the menu links translated in Spanish.

Step 7: Locate the Application URL free form field and insert in the desired URL or HTML Code                                                                                                                                                            Name_Application_URL.png

Step 8: Click the Create button to successfully associate a menu link to a tile/category

FAQ: How do I update a menu link?

You can update a menu link by clicking on an already created menu link, adjust the form accordingly and click the Update button to successfully update the menu link. See example below:                          
                                                                                                                                           Edit_Menu_Link.png

Tile and menu link additions and/or changes will reflect instantaneously on the mobile app.

If you have any questions or comments, please use the comment section below.

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