Mark Submissions As Sensitive

What does Mark Submissions As Sensitive mean?

Often times constituents can feel discouraged to report issues in their communities if they are under the impression that their service requests will end up being publicly accessible.

 Constituents who use either the HTML5 App (online version of the mobile app) or the Widget (online interface) will now be able to report issues and check the Mark as Sensitive box to mark their service request as private.


Service requests that are marked as sensitive will enter the CitySourced console as private and thus those service requests will not be publicly accessible. This feature is designed to encourage and empower your constituents to report more issues in their community with assurance that their service request will not be publicly accessible.

FAQ: When will this feature be available on the mobile app?

This feature will be available in mobile 2.0. which is scheduled to be released Fall of 2017.

If you have any questions or comments, please use the comment section below.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk