We have the power to block any user for abuse. Luckily, we have not had any abuse in 2+ years of app use.
Articles in this section
- How do I manage private notes on service requests?
- How do I edit the address / location of a service request?
- How do I manage the public comments on a service request?
- Can I disable public commenting on service requests?
- Self-Service 3rd Party App Management
- Service Request Merging Feature
- How do I manage our escalation rules?
- Can I have request types that are visible only to my staff?
- How is the Status of a Service Request set?
- How do I delete a service request?