How do I log into the Console?

There are three different web console URLs that exists for different customers based on your region.

You will need to know your Customer ID, username and password in order to log in. 

The Console timeout is global parameter shared by all of our customers and therefore it cannot be set on an individual customer basis. If we did change it would effect all customers. The standard timeout is 30 minutes, but there is a "Remember Me" check box that when checked will maintain your logged in state, even when the browser is closed. This however, is dependent on your browser cookies and if cookies are cleared upon browser exit, then your Console session would then be destroyed.


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