How can I save custom filter options/views in the Console?

In addition to the four default Views, custom Views can be created and saved.

  • To save a custom "view" (group of selected filter parameters), first Set Filters.
  • Once all filters have been chosen and the results have been loaded, click Save As.


  • Choose a name for your custom view that explains the filter options chosen. For example, 'All Graffiti This Month'
  • Saved views will appear on the left column under Service Requests


  • You can select a saved view at any time and the results will be loaded on the Service Request List.
  • To rename or delete a saved view, click on the drop down arrow beside the view name. 


  • Saved views can be managed through the 'Manage Filters' option on the filter toolbar, or by going to My Settings and selecting Filtersin the left navigation bar.



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk