Does CitySourced work with my existing work order management system (WOM/CRM/AMS/ERP/or 311)?

CitySourced can integrate with any third party software system that has publicly exposed REST or SOAP based web services. Out-of-the-box, we support over 45 vendors, which covers 90%+ of the market now. We have already integrated with most major enterprise workflow systems, as well as several home grown systems. Please contact us at for information about a specific vendor integration.

Current Out-of-the-Box Integrations:

  • Esri ArcGIS 
    • Server 9.3.1+ (On-Premise)
    • Online
  • Cityworks 2013+  (Cityworks SR API required)
  • Microsoft Dynamics
    • 4.0 (On-Premise)
    • 2011+ (On-Demand or On-Premise)
  • Salesforce (Web Services API required)
  • IBM Maximo
  • Infor Hansen 8.0+
  • Accela
  • Vueworks
  • Active Networks ACR
  • SunGard 
    • Fusion
    • CRW TRAKiT
  • Lucity (formerly gbaMS)
  • Siebel / Oracle
  • Maintenance Connection
  • Cartegraph
  • WebQA

Some Industry Acronyms / Definitions:

  CRM: Customer Relationship Management
  CMS: Content Management System
  AMS: Asset Management System
  WOM: Work Order Management
  ERP: Enterprise Resource Planning

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