Privacy and security are of the utmost importance to us. When citizens use any of the public-facing iPhone, Android, and/or HTML5 applications, their location data is never stored unless they voluntarily send it to us. Citizens volunteer their location information when they:
- Submit a service request
- Request trash service reminders
It's important to also note that when a service request is submitted, we do not record the citizen's location. We are recording the location of the service request's problem such as the pothole or broken streetlight. The location stored for the trash service reminders is the address for the trash service. Trash service addresses are stored in a citizen's "Address Book" and can be deleted at any time through the public-facing iPhone, Android, and/or HTML5 applications.